Recent Why SERVPRO Posts

SERVPRO of Santa Cruz – Hiring Heroes!

7/16/2021 (Permalink)

Become a SERVPRO Hero!

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new Water/Fire Restoration Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward helping our community members who have been affected by fire and water damage.

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description: 

Respond to service calls as needed. Perform mitigation and restoration services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.


  • Inventory and load the work vehicle with equipment, products, and supplies needed for each project
  • Maintain a clean and organized vehicle and clean equipment appearance
  • Prepare rooms/areas for work activities
  • Set up staging area and equipment for each project
  • Leave job site with a clean and orderly appearance
  • Perform production processes following SERVPRO®production guidelines per work order per crew chief directions
  • Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
  • Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
  • Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling


  • Valid Driver's License with no more than 1 point on DMV record
  • Ability to successfully complete a background check & drug screening subject to applicable law
  • Experience in restoration, cleaning, maintenance, and/or construction a plus
  • IICRC certifications a plus
  • High school diploma/GED
  • Effective oral communication

Physical and Work Environment Requirements:

  • Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
  • Exposure to chemicals
  • Walking and standing for long periods of time, driving, sitting, climbing,
  • Ability to climb ladders and work at ceiling heights
  • Ability to work in tight spaces (e.g., crawls spaces under buildings)
  • Repetitive pushing/pulling/lifting/carrying objects

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, Inc., the Franchisor, in any manner whatsoever.

SERVPRO of Santa Cruz Knows the Science behind Tackling a Water Damage

6/25/2021 (Permalink)

Call SERVPRO of Santa Cruz for your water damage today!

Some Homeowners may react to a water damage by throwing down a few towels to clean up the standing water, maybe even placing a fan or two in the area to help circulate the air flow. However, the structural damage may be much worse than one may think or see visually, and not addressing the full problem will lead to bigger issues down the road. There is a science behind SERVPRO of Santa Cruz’s drying processes.

SERVPRO of Santa Cruz trained professionals continually go through a series of trainings to stay current in the industry standards of the science of water mitigation. Holding to specific processes helps to minimize the possibilities of secondary damages (i.e. microbial growth). When you call SERVPRO of Santa Cruz to assist with your damages, you can expect our trained professionals to:

  • Take a full scope/inspection of the property and the loss area to detect and chase the hidden moisture
  • Document extensive measurements of the damages and effected materials to fully communicate the onsite conditions to you and your property insurance carrier
  • Strategically install specialized equipment to expedite the drying process and monitor that equipment to ensure its highest level of productivity

Be assured SERVPRO of Santa Cruz has the certifications, skills, and experience to help your home or business through your water damage. Call to speak with our professionals today, (831) 457-1997.

Choose SERVPRO of Santa Cruz, Because We Care!

2/25/2021 (Permalink)

Always here to help 24/7!

SERVPRO of Santa Cruz employees all share the same central objective – to help our clients and neighborhoods in their times of need.

We understand that going through the mitigation process is not always easy or comfortable to do. Due to our many years of experience, we are aware of the struggles and devastation homeowners are faced with while navigating property damages. Water damage, mold growth, fire and soot damages, biohazard contamination – these are no simple tasks to take on alone and may cause some customers anxiety. A homeowner could be displaced by mitigation and the following reconstruction process for an extended period of time depending on the extent of the damages.

The SERVPRO of Santa Cruz team appreciates the critical responsibility we hold for our clients and the trust that we earn during these difficult times. We take the time to know our customers on an individual basis; we fully empathize with the stresses they encounter.

Our employees are all fellow community members helping our neighbors when they need it the most. If you wonder why you should choose SERVPRO, remember that we sincerely care about our customers and strive to ensure that they know it. Allow SERVPRO of Santa Cruz to be the company to help you when you’re in need.

Need help with you Property Damage? Call our SERVPRO of Santa Cruz 24/7 – (831) 457-1997

SERVPRO of Santa Cruz – Here for YOU!

11/13/2020 (Permalink)

SERVPRO - Here in your community. Here to help.

SERVPRO® of Santa Cruz is constantly and continuously inspired by the community we serve. Our employees are committed to helping property owners through tough situations and getting life back to normal after various property disasters. Our highly skilled and thoughtfully trained staff members are well versed in the intricate processes for water, fire, mold, and biohazard services. Hot water leaks, house fires from cooking, coronavirus cleanings, mold from an old roof leak, or rodent contaminations – whatever your needs may be, when disaster decides to strike make sure to call the team who has been dedicated to serving this community since 2001. We are always here to help, 24/7, 365. Do not hesitate to call our office today to see how we can assist in your property’s needs 831-457-1997.

SERVPRO of Santa Cruz is HIRING - Become a SERVPRO Hero!

7/6/2020 (Permalink)

Become a SERVPRO Hero!

Compensation: $16.00 - $25.00 per hour depending on experience

Water/ Fire Production Restoration Technician - Fulfilling Job Opportunity, Room for Growth & Advancement

Do you have a can-do attitude, attention to detail, commitment to hard work, and are you willing to learn new skills? We may be the PERFECT Company for you! We are looking for people to join our dynamic team of Heroes. Full-Time positions are available immediately.

All candidates should have a valid Driver’s License with no more than 1 point on their DMV records and the ability to pass a background screening and drug screening. Wages are based on experience – mitigation and/or construction experience is a plus. We are willing to train.

To apply: please email or call our office at (831) 457-1997

About SERVPRO of Santa Cruz: Our vision is to be the premier mitigation/restoration service provider and the flagship SERVPRO Franchise in the Central California Coastal area. We will maintain a business culture that offers our employees opportunities for personal growth and the means to increase their professional knowledge and skills. We offer our customers world-class service, sensitivity to their needs, respect for their property, intelligent solutions to their disaster restoration problems and an enhanced customer experience.

We are Cleaning Experts

4/14/2020 (Permalink)

Call SERVPRO of Santa Cruz to assist in your cleaning needs!

SERVPRO of Santa Cruz is Here to Help Santa Cruz County during this time of need

During this unprecedented time caused by the global pandemic of Coronavirus, this is a reminder to our neighbors that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

SERVPRO of Santa Cruz are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the Coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your Santa Cruz County home or business needs deep cleaning services, call the experts today – [SERVPRO of Santa Cruz, 831-457-1997]


Why choose SERVPRO? Because We Care!

2/12/2020 (Permalink)

Day or night, rain or shine, SERVPRO of Santa Cruz is here to help because WE CARE!

At SERVPRO of Santa Cruz, our main goal is to help our customers and community.

It may seem impossible to make people happy during the mitigation process; before we initially arrive onsite, we understand that homeowners are facing potentially devastating damages. Fires, flooding, mold, biohazard contamination – these are stressful circumstances for anyone to handle.

Our staff recognizes the emotional anxiety that is associated with property damage and they are sensitive to what our customers are faced with. A customer could be displaced by the mitigation and reconstruction process for days, weeks, or even months depending on the extent of the damages.

Our crews get to know our clients on a personal level – we get invited into their homes, we know their schedules, we get to meet their children, we see family photos and artwork, we become familiar with their pets, we are trusted with their home security, often we delicately handle treasured possessions for cleaning and storage until the restoration process is complete.

We understand the vital role we play to our customers during these challenging times and we take pride in being the company that people can trust. When it comes down to it, we are community members helping fellow neighbors. If you’re asking why you should choose SERVPRO, remember that we care about our customers and strive to ensure that they know that we really care. Allow us to be the company to helps you when you’re in need.

Call our SERVPRO of Santa Cruz office today – (831) 457-1997